Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving high–quality support in good time is our high priority, so we back up each cloud hosting plan with a one hour ticket solution warranty. After you send a ticket or send us a message, our client customer assistance team will try their best to present the most satisfactory remedy for your situation and to offer you help and advice in due time.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time necessary. Our crew of employees will be on the web for you 24x7x365 to respond to all of your queries and to correct any trouble that you may have. You can easily post a help and support ticket from the 1Dur Hosting Website Control Panel or drop an email message whenever. Additionally, on business days, you can easily give us a call or make use of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • 1Dur Hosting’s Control Panel offers a wide–ranging know–how base that is incorporated into all areas. In each part, you will find a Help button that will load for you a list of step–by–step guides on how to make use of a selected element or perform a certain action. Additionally, we have created guide video tutorials allowing you to get a better idea of the Control Panel’s interface.