A live chat is a real-time way of communication between a website hosting provider's support crew and its customers. It's an efficient way to get some information about the web hosting services or have some issue resolved since you're talking to a live agent. The advantages of using a real-time chat service rather than calling or opening a support ticket are the low chance of mistakes when you exchange information like usernames or domain names, the more rapid response time as the communication is live plus the fact that you don't have to stay on the chat constantly - you are able to do something different while the representative examines the issue involved. In addition, you can become a part of a live chat room from any computer which is connected to the Internet, avoiding the telephone fees that you'll need to pay when you are calling to a different country.

Live Chat Support in Cloud Hosting

As a part of the support services that we offer for our cloud hosting, you'll find live chat support which is available each and every day, even on holidays. You'll be able to contact us no matter if you already have an account or not, because we will help you with pretty much anything, ranging from giving you common info on our services in case you are not our client yet and you're thinking about obtaining one of our plans, to assisting you with installing an e-mail account in an e-mail client. A part of the problems are more technical and time-consuming, so you will have to employ the ticketing system that is incorporated into the Hepsia website hosting Control Panel, but we can save you time and assist you in real time on our live chat for various things.

Live Chat Support in Semi-dedicated Servers

Thanks to the live chat support service that we supply with our semi-dedicated servers, you're able to get the the right answers for any questions you have or have lots of issues dealt with rapidly. The chat service is available every day, so you're able to get in touch with an agent even on holidays and weekends. In the event that you are not sure which plan is better for your websites or if our leading-edge cloud hosting platform covers some system requirements, you can join our live chat before you purchase anything. If you're a current customer, you will be able to get more info about account settings, billing issues as well as a variety of common tech issues you may have, for example in case you cannot install an e-mail account in a client on your computer system. Our live chat will save you time and effort regardless where you are or when you get in touch with us.